Refund policy

RETURN & REFUND POLICY

The Keepsake is a digital product. No physical product is included with your purchase.

Due to the digital nature of The Keepsake and the immediate access provided following purchase, we do not offer refunds, returns or exchanges for change of mind once access to the digital product has been provided.

Please read the product description carefully before purchasing to ensure The Keepsake is right for you.

If you experience a technical issue accessing your purchase, please contact us at hello@onedayifiamnothere.com and we will be happy to assist.

If you believe the product you received is faulty, significantly different from its description, or there is another problem with your purchase, please contact us so we can review the issue and provide an appropriate remedy where required.

Nothing in this policy is intended to exclude or limit any rights or remedies you may have under the Australian Consumer Law or other applicable consumer protection laws.

One Day If I Am Not Here reserves all rights in The Keepsake and its digital content. Your purchase is for personal use only and does not permit redistribution, sharing or resale.